This Vegasnova Privacy Policy covers two separate levels: the data created when visiting this English-language information site, and the data the casino Vegasnova itself processes during registration, payments and verification. This site is not operated by the casino, holds no player accounts and accepts neither payments nor identity documents. Data at the casino are the responsibility of the operator Veganova, Ltd, which can be contacted through support at [email protected].
Data processed when visiting this site
There is no registration, no newsletter and no contact form on this site. A visit only generates the technical data any web server handles: the IP address in shortened or temporary form, browser type, time of access and the page requested. These data keep the site running and help to detect misuse; they are not combined with other sources or used to identify visitors.
Cookies and statistics
Technically necessary cookies ensure that pages display correctly. If audience measurement is used, it runs only with consent and in aggregated form. Cookies can be deleted or blocked in the browser at any time without losing access to any content.
Links to the casino
Links to vegasnovacasinos.co.uk lead to a third-party service. After the click, the casino's own privacy terms apply, not this policy. Anything entered on the casino site does not reach this information site.
What Vegasnova collects at registration
The casino's sign-up form is short and consists of four items. They are used to run the account and, later, to match it against verification documents:
- Email address, also used for password recovery.
- Password.
- Country of residence.
- Account currency.
The minimum age is 18, and only one account per person is allowed; matching data across accounts is one of the ways duplicates are found. The bonus choice made at registration is stored as well, because it determines the terms of the first deposit.
Verification documents and their purpose
Before the first withdrawal, Vegasnova checks the account holder. The review can take up to 5 business days and serves to prevent fraud, money laundering and play by minors.
| Document | Purpose |
|---|---|
| Government-issued ID | Identity and age |
| Proof of residency | Address and country check |
| Card photo, front and back | Ownership of the payment method |
| Bank reference | Ownership of the bank account |
| Source of funds | Origin of larger deposits |
| Deposit confirmation | Link between payment and account |
| Notarised identity document | Individual cases only |
On the card photo, the CVV and the middle digits of the card number should be covered, as the casino itself specifies. On ID documents, name, photo, date of birth and expiry date must remain readable; other numbers can be asked about with support before uploading. Sending only the requested documents limits how much personal data the casino holds.
Payment data and playing behaviour
For deposits and withdrawals, the casino processes the data of the chosen method. With Bitcoin, Ethereum and XRP, this includes wallet addresses, which are publicly visible on the respective blockchain. The casino also records bets and bonus progress, for example to calculate the 20x wagering within 3 days and the daily withdrawal limit of €500 for standard accounts.
Responsible gambling settings are personal data too: deposit limits, time-outs and self-exclusion stay stored so that they remain effective. Activity data also decide when an account counts as inactive, which happens after 3 months and can lead to a €5 fee.
Where data are processed
The operator is registered in the Union of Comoros and works under licence number 15856. Data may therefore be processed outside the European Union, where the level of protection under the GDPR does not apply automatically. Players who want to know where their data are stored can ask support before opening an account.
Rights under the GDPR
Towards this information site and, where applicable, towards the casino, the rights of the General Data Protection Regulation apply. Requests to the casino go to [email protected]:
- Access: which data are stored.
- Rectification: for example after a change of address.
- Erasure: unless a retention obligation applies.
- Objection: to marketing emails.
- Complaint: to a data protection supervisory authority.
Verification and payment data are often subject to anti-money-laundering retention periods and cannot be deleted immediately. The same applies to data connected with a self-exclusion, which has to remain effective.
Contact
Questions about this information site can be sent using its contact details. For the casino, support is available at [email protected], and VIP members can also write to [email protected]. An overview of the casino with all key facts is on the start page. Which documents are checked before the first withdrawal and how long payouts take afterwards is described on the withdrawal page.
Last update
This policy is updated when the operation of this site or the information published by the casino changes. The version published here applies.
